About

Our Product and Service to You

Dedication for what we do has kept us in business supplying printed and branded mugs and promotional items since 1988. Our enthusiasm for and attention to the smallest details of every job is what separates us from our competition. We take care in all our work to ensure all jobs are completed with the utmost care at every stage.

Initial contact with us will show you ‘we like what we do’. Providing you with all the job, samples, product details and time frames you need to place an order is as important to us as tracking the final delivery to you.  Our design and proofing stage checks are extremely thorough, we only ever send quality artwork through to production. Production and printing of your order is always quality control checked and agreed turnaround times are kept to, we know and understand the importance of your job, show and event deadlines. Your final product is despatched in quality packaging and cartons to ensure a safe and speedy delivery to your business or organisation. We keep you updated and informed about your order at every stage, all the way through to tracking delivery to you. We have always aimed to succeed by helping you succeed.

Our Universal Range of printed reusable mugs is quite unique in that as its name would suggest it has been designed to enable us to offer your business or organisation a truly ‘universal’ solution by way of a range of different shaped mug body options, in a large range of colours including full colour, coupled with 3 lid styles and endless colour options. We know we have a excellent reusable mug combination for your specific corporate branding needs because we also further these product options by printing your branding in your pantone colour matched references.  Even furthermore, for clients requiring some serious customisation we can manufacture the bodies and lids of these reusable mugs in your specific pantone colours’s for the most perfect colour matched reusable coffee mugs.

Many businesses and organisations are now switching to reusable mugs and away from single use plastics, and at the same time taking advantage of an excellent constantly in-view (or hand) marketing opportunity to promote their business, organisation, event, and brand. Switching to reusable mugs has the bonus promotional element that it shows your business, brand or organisation is also up to speed on the changes in current thinking and concern for the implications of single use plastics in our shared world. This helps further to expand, enforce and highlight this need to us all. There is still a huge way to go on the single use plastics issue but we don’t want to write too much here about the sad current issues of single use plastics and excessive plastics in our oceans and environment, we are sure you have seen and read all about it in the media for a while now. So we will just add that we believe our products offer an excellent solution to a small part of the problem of ‘single use plastics to landfill’. We have some great, cost effective, reusable and recyclable tumblers and mugs with excellent marketing advantages for your business or organisation. Our Universal Range also compare very well against some alternatives including the likes of bamboo that have a much larger carbon footprint from getting to the UK. Glass alternatives are a nice material but you will find with these they dont keep your drinks hot for long and compare poorly on price, especially for large runs. Our Universal Tumblers in comparison are all UK manufactured and printed, reusable, microwavable, top rack dishwasher safe, cost effective and fully recyclable.

We sell our mugs, tumblers and sports bottles throughout the UK and Ireland into businesses from Cafes and Gift Shops to Events and Large Multi-Site Businesses and Organisations.

Let us show you how your new printed reusable mugs could look with a free proof and a sample mug.

THE UNIVERSAL and AMERICANO MUGS RANGE
Mugs, Lids, Inners and Handles are all UK made from Polypropylene.
Polypropylene is Recycle No. 5 and can be recycled easily in general household collection.
UK manufactured and branded – smaller carbon footprint than many reusable mugs.
UK and Irelands best priced printed reusable coffee mugs and tumblers range.

We also supply a huge range of branded and printed sports bottles, ceramic mugs and glassware, including over 100 styles – please ask for details, if its reusable drinkware and its printed we will do it.

ORDERING IS SIMPLE
Just email us with your job requirements: product name, quantity, colours, date required.
Artwork – your thoughts and ideas on artwork or please forward the files you have.
We will take it from there and take you through the order process with ease.

ARTWORK
We can design and work from any starting point, please email to discuss. Vector / Outline based logo and files always provide the best reproduction, if you don’t have these we can create them if required. If you are supplying artwork, please ask for a template for your chosen mug we will provide everything you need for your artwork department to design to specification.

TURNAROUND TIMES
Artwork proofs – 1 Day (from your supplied files)
Artwork proofs – 1 to 2 Days (from your emailed ideas / sketches)
Production Express – 3 to 5 Days (max quantity / print colours apply)
Production Standard – 7 to 12 Days
Orders of 5000+ typically 12 to 20 Days (please ask as it often depends on what other jobs and quantities are going through production at the time of order.)

DELIVERY
UK – Next Day
Highlands, Northern Ireland and ROI – 1 to 3 days
Europe – 3 to 7 days
USA – 1 week by Air, 2 to 3 weeks by Sea Freight

We always endeavour to have the quickest turn around possible.

Production times are from artwork approval and payment, turnaround is confirmed with quotations, and again at point of order / payment / artwork approval so your deadlines can be met – don’t worry once we know your required delivery date we keep a very close eye on it all the way through production to delivery to you (on time).

If you are interested to see if we can meet a deadline just email us details and we will check what we can do.

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